Get in Touch

From the heart of Joensuu to your doorstep—we’re here to help.

At Allioon, we believe that great clothing deserves great service. Whether you’re preparing for a Finnish winter or have a question about a recent order, our team is ready to provide the support and transparency you expect from a Nordic brand.

📍 Our Operations & Locations

To ensure the highest level of service, we maintain two distinct locations in Joensuu for administration and logistics.

Allioon Warehouse & Return Address :  Kauppakatu 28 80100 Joensuu, Finland

Masud Trading Business ID : FI3417453-5

Business Address : 
Peltolankatu 5 D 65 80220 Joensuu Finland

📞 Contact Channels

• Email: info@allioon.com

• Phone: +358 465383157

• Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (EET)

• Response Time: 24/7 Support

💬 Before You Reach Out

To help us resolve your query as efficiently as possible, please include:

• Your Full Name

• Your Order Number (if applicable)

• A brief description of how we can help

🔧 What We Can Assist With

• Order Tracking: Real-time updates on your package’s journey.

• Returns & Exchanges: Smooth, guided support for our return process.

• Product Expertise: Detailed info on materials, sizing, and weather-ratings.

• General Inquiries: Any questions about our Finnish roots or our collections.

We look forward to hearing from you.